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Delivery & Digital Transformation Leader
Delivering complex digital change that actually works
Builder. Fixer. Strategist. I deliver clarity where programmes stall, from enterprise transformations to fast-moving digital initiatives.
I help organisations deliver complex digital, SaaS CRM, ERP and enterprise technology programmes with clarity, pace, and measurable business outcomes.
✔ Available for Contract | Interim | Consulting roles
2021 - 2025
Kohler Co.Led enterprise digital, CRM, and eCommerce delivery across multiple brands and regions.
2020 - 2021
Foster FreemanDelivered forensics product and digital transformation initiatives in regulated environments.
2018 - 2019
Southern Gas NetworkManaged a £10m transformation programme delivering £20m+ benefits.
Pre-2020
Jaguar Land Rover | Ford Motor Company | British Airways | Dulux Paint | Public Sector & UtilitiesDelivered enterprise technology and integration programmes
Key skills and experience
I am a senior IT delivery and digital transformation leader with over 15 years’ experience delivering complex enterprise technology programmes across manufacturing, automotive, utilities, aviation, and ecommerce sectors.
My expertise lies in leading end-to-end delivery of CRM, SaaS, ERP, ecommerce and digital platforms, managing multi-vendor environments, and aligning technology delivery with business strategy.
I bring structure to ambiguity, build high-performing delivery teams, and provide senior stakeholders with clarity, confidence, and predictable outcomes across fast-paced, change-driven environments.
digital & enterprise transformation
(CRM, ERP, eCommerce) Leading end-to-end transformation of Saas, CRM, ERP and digital platforms, translating business strategy into scalable, measurable technology outcomes.
portfolio, programme & delivery leadership
Providing clear delivery leadership across complex portfolios, balancing demand, capacity and priorities to deliver predictable outcomes at scale.
multi-vendor & systems integrator management
Orchestrating multi-vendor delivery models, aligning systems integrators, agencies and internal teams to deliver as one cohesive programme.
agile, hybrid & prince2 delivery models
Applying pragmatic Agile, Hybrid and PRINCE2 delivery models to match the context—driving pace, control and adaptability without dogma.
Abhi Sonawane: Builder, Fixer, Delivery Leader & Strategist
I bring clarity and direction where complex programmes stall. I’ve shaped and led enterprise transformations—and learned fast by building (and shutting down) a startup.
Portfolio chaos across brands and vendors - Global Manufacturer
Imposed clarity, ownership, and sequencing to stabilise a failing enterprise portfolio.
Stalled transformation under regulatory pressure — British Utility Company
Simplified scope and governance to unlock progress in a high-risk utilities environment.
CX Live Show Interview
Watch my 9-minute interview discussing enterprise delivery and AI digital transformation.
Latest project experience
Digital Transformation Delivery – Digital Experience & Transformation Kohler Co. | 2021 – 2025
- Led end-to-end delivery of ecommerce, Salesforce CRM (Sales, Service & Field Service Lightning), IoT and digital platform initiatives across UK, EMEA and North America.
- Planned and optimised resource capacity across cross-functional teams, including internal staff and external delivery partners.
- Established delivery governance, risk management, and reporting frameworks to improve predictability and stakeholder confidence.
- Partnered with senior leadership to align delivery outcomes with strategic business objectives.
- Managed budgets exceeding £3m, achieving cost efficiencies through vendor optimisation and delivery discipline.
Global Product Delivery – Digital & Forensic Product
Foster Freeman | 2021
- Delivered flagship digital and Salesforce transformation initiatives within a specialist engineering environment.
- Worked closely with senior stakeholders to prioritise delivery scope and manage resource constraints.
- Strengthened delivery cadence and stakeholder alignment during critical delivery phases.
Operational Excellence Programme Management & PMO Set-up
Southern & Scotland Gas Networks (SGN) | 2019 – 2020
- Directed a £10m operational excellence programme delivering over £20m in efficiency savings.
- Balanced demand, capacity and delivery resources across digital and operational workstreams.
- Implemented a hybrid Agile–Waterfall delivery model, improving delivery speed and governance.
Jaguar Land Rover | Ford Motor Company | British Airways | Severn Trent Water | AkzoNobel (Dulux Paints) | Dept of Work & Pension (UK Public Sector)
- Delivered large-scale enterprise technology programmes across CRM, ERP, ecommerce, analytics and field service platforms.
- Built foundational expertise in stakeholder alignment, system integration, delivery governance and transformation leadership.
Case studies
CRM & Ecommerce Transformation – Kohler Co.
Challenge: Fragmented digital platforms and complex vendor landscape
Approach: End-to-end delivery planning, clear resource ownership, risk controls and stakeholder governance
Outcome: Stable, scalable multi-brand platforms with improved delivery confidence and business alignment
Operational & Digital Transformation – SGN
Challenge: Legacy processes and constrained organisational capacity
Approach: Hybrid delivery model, strong PMO governance, cross-functional resource planning
Outcome: £20m+ realised savings and improved digital field service capability
Selected Work & Delivery Portfolio
Experience Across Global Leading Brands
What my clients are saying
Olivia Brook, COO
"Abhijeet is highly proactive with a genuine can-do mindset. He quickly grasped complex business challenges and delivered insightful, high-quality outcomes under extremely tight timeframes, balancing competing priorities with ease. I have no hesitation in recommending him."
Winifred Nadar, Delivery Excellence Leader, KOhler
"On a critically challenged programme, Abhijeet quickly stabilised delivery through clear governance, transparent communication, and strong execution cadence, successfully bringing the initiative back on track"
James Woodward, UK Automotive Executive
"Abhijeet’s professional and approachable style was valued by both clients and stakeholders. He integrates seamlessly into teams and consistently aligns delivery with business objectives."
Recommendations reproduced with permission from LinkedIn.
How I work with clients
What types of roles do you typically take on?
I work primarily as a Delivery Manager, Programme Manager, or Portfolio / Transformation Lead, supporting complex digital, data, infrastructure and change initiatives in enterprise and regulated environments.
Do you work on permanent, contract, or fractional engagements?
I’m open to permanent roles, fixed-term contracts, and interim or fractional engagements, depending on the nature of the work, delivery scope, and organisational need.
Which industries do you have experience in?
I’ve delivered programmes across energy and utilities, manufacturing, automotive, consumer retail, digital platforms, and national infrastructure, often within highly regulated or large-scale enterprise settings.
What size of programmes or portfolios have you managed?
I typically manage multi-stream programmes and portfolios ranging from £1m to £10m+, involving multiple suppliers, offshore teams, and senior stakeholder groups.
What delivery approaches do you specialise in?
I work comfortably across Agile, Waterfall and hybrid delivery models, with strong experience establishing governance, managing RAID, coordinating dependencies, and driving outcomes in complex environments.
Getting in touch
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